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General shipping information

Most orders are shipped the same or following business day.

We don't have a definitive cut off time for same day shipping, although if your order has been placed before 11:00 a.m then the chances are very good it will go out that day. We try our best to push out as many orders as we can before our couriers show up for pick up, which is usually between 12-3 p.m.

If you've noticed an error in your shipping address please notify us no later than 11 a.m. If your order was placed on a weekend or holiday, your order will go out the following business day.

Shipping is calculated based on weight and distance. Once you have the products you would like in your shopping cart you can calculate the shipping on the checkout page, before finalizing your order. To do so you will need to enter your address then click on the “pickup/shipping options" button. Then you will be able to choose from the list of shipping options.

If you need to add any special shipping instructions please do so in the 'billing profile notes' on the checkout page.



If you only have a P.O. Box (no physical address) please choose this option. You may also want to choose Canada Post if you will be away during the day and there is nowhere safe for your order to be left. Canada Post will then put a slip in the mail for you to pick up your package at your local post office.

Estimated transit times in Canada:

Alberta: 1 – 3 business days

British Columbia: 1 – 3 business days

Manitoba: 2 – 7 business days

NW Territories: 3 – 10 business days

New Brunswick: 3 – 10 business days

Newfoundland & Labrador: 3 – 10 business days

Nova Scotia: 3 – 10 business days

Nunavut: 3 – 10 business days

Ontario: 2 – 7 business days

Prince Edward Island: 3 – 10 business days

Quebec: 3 – 10 business days

Saskatchewan: 2 – 6 business days

Yukon Territory: 3 – 10 business days

*These are only estimates. Canada Post will provide tracking with estimated delivery date(s).


UPS Courier:

UPS will deliver the package(s) right to your address. If there is no one around to accept your order UPS will leave the package at your doorstep, unless 'signature required' has been selected. If UPS cannot deliver a parcel and returns it to us a charge equal to the outbound delivery rate will be applicable (conditions apply). 

Note: We cannot be held responsible for lost or stolen orders once dropped off by UPS.


Estimated transit times:

Alberta: 1 – 3 business days

British Columbia: 1 – 3 business days

Manitoba: 3 – 8 business days

NW Territories: 3 – 12 business days

New Brunswick: 4 – 12 business days

Newfoundland & Labrador: 4 – 12 business days

Nova Scotia: 3 – 12 business days

Nunavut: 3 – 12 business days

Ontario: 3 – 8 business days

Prince Edward Island: 4 – 12 business days

Quebec: 3 – 10 business days

Saskatchewan: 3 – 8 business days

Yukon Territory: 4 – 12 business days

These are only estimates. Canpar will provide tracking with delivery date(s).


Canadian holidays affecting shipments:

Good Friday
Easter Monday
Victoria Day/Patriots’ National Day (Quebec)
Canada Day
Civic Holiday (Saskatchewan, Manitoba, Ontario, Nunavut, Northwest Territories, Newfoundland & Labrador)
Natal Day (Prince Edward Island, Nova Scotia)
New Brunswick Day (New Brunswick)
British Columbia Day (British Columbia)
Heritage Day (Alberta)
Discovery Day (Yukon)
Labour Day
Remembrance Day
Boxing Day


U.S. Customers:

Canada Post will pick up all U.S. orders at our location here in Canada, which will then carry on to your country's post service (USPS). 

Tracking may not be available for U.S. orders (specifically the 'Small Packet USA Air' option).

All prices on our website are in Canadian dollars. 

*For all U.S. orders; we cannot be held accountable for broken bottles or jars.

U.S. Holidays affecting shipments:

New Year's Day
Presidents' Day
Memorial Day
Independence Day
Labor Day
Columbus Day

Veterans Day

Thanksgiving Day
Christmas Day

Are you stuck? Need help? Call: (250) 496 5215 or Email: or view FAQ page